# Customer support triage

Canonical page: https://www.stepform.ai/examples/customer-support-triage

A Stepform example for routing support requests by product area, issue details, attachments, account context, urgency, and preferred contact method.

Tags: Support, Issue triage, Customer operations

Read-only canvas: https://www.stepform.ai/examples/customer-support-triage
Live preview form: https://www.stepform.ai/p/Z8EGiEnaK7
Live preview LLM instructions: https://www.stepform.ai/p/Z8EGiEnaK7/llms.txt
Live preview machine manifest: https://www.stepform.ai/p/Z8EGiEnaK7/ai.json

Agent guidance:
- Use the canonical page to inspect the public example and understand its structure.
- Use the live preview form only when the user wants to interact with the example form.
- The live preview form uses normal published-form behavior, including submissions.